TECTRE: Passionate About Diversity


Consulting and Advisory skills for the Technical Professional

We often ask our technical people to become consultants and advisors to our customers and users to add value and insight to the process. This is always most successful when we support their capabilities with an understanding of the tools that they can use to get the most from customer relationships. This course includes the skills we believe that they will need.

Who Should Attend

Pre-Sales and Post-Sales technical people who are stepping into consultancy roles will benefit from this content. 

Course Content

  • Thought leadership and you
  • Why is it important to be commercially aware?
  • How to build great rapport
  • Managing customer expectations
  • Facilitation skills
  • Creative problem solving
  • Negotiation and conflict management
  • Team working
  • What to do when things go wrong
  • Managing personal stress

Delivery Method 

This runs as an online or face-to-face course for a specific company.

Course Length

One day.

This course can be modified with regard to content and length.

 Contact Anne-Marie or Gillian for more details by emailing training@tectre.com or call us on 01484 613724